At Seriously Organic, your privacy matters to us. We’re committed to protecting your personal information and being transparent about how we collect, use, and store it.

What We Collect

When you shop with us, create an account, or contact our team, we may collect information including:

• Your name and contact details
• Billing and shipping address
• Email and phone number
• Purchase history and preferences
• Device and browser details (for analytics and experience improvement)

We only collect what we need to process your order, provide
support, and improve your experience.

How We Use Your Information

We may use your personal information to:

• Process and deliver your orders
• Communicate with you about your purchase or account
• Send occasional updates or promotions (only if you've opted in)
• Improve our website, services, and customer experience
• Comply with legal and tax obligations

We do not sell or share your information with
third parties for advertising. Your data is handled securely and only shared with trusted partners like Shopify, payment processors, and couriers to fulfill your order.

Cookies & Analytics

Our site uses cookies and similar technologies to:

• Keep your cart and session active
• Analyse traffic and improve functionality
• Remember your preferences

You can disable cookies in your browser settings, but some
features may not work as expected.

Seriously Organic is powered by Shopify. Your data may be stored through Shopify’s data storage, databases, and applications. They store your data on a secure server behind a firewall. You can view Shopify’s privacy policy here.

We also use secure, PCI-compliant third-party payment gateways. We never see or store your full credit card information.

Your Rights & Choices

You can:

• Request access to your personal data
• Ask us to update or delete your information
• Opt out of marketing emails at any time via the unsubscribe link

To make a request, email us at: info@seriouslyorganic.com.au

Data Security

We use secure systems and encryption to protect your personal data. While no method is 100% foolproof, we follow best practices to ensure your information is safe.