The Seriously Guarantee: Why We Stand Behind Everything We Make
At Seriously Organic, we believe you should never have to second-guess what you’re buying. That’s why we created the Seriously Guarantee — our promise to back every product with honesty, care, and real customer support. No fillers, no fuss — just seriously good service.
When it comes to your health, we don’t believe in compromise.
At Seriously Organic, we take what we do seriously, because we use it too. Every product you see in our store has been chosen, tested, and used by us and our families first. That’s why we created The Seriously Guarantee, a promise to back our products with the same level of care we expect as customers ourselves.
What Is the Seriously Guarantee?
It’s simple: if you’re not happy, we’ll make it right.
Our 100% Seriously Guarantee covers:
- Products that arrive damaged, faulty, or not as described
- Orders that are missing items or were sent incorrectly
- First-time retail purchases you're not satisfied with no guilt trips, no fine print
We know shopping online for health products can feel risky. That’s why we remove the uncertainty. If something’s not right, you’re not left chasing answers.
What’s Not Covered
To keep things fair, the Seriously Guarantee doesn’t apply to:
- Products that have been opened and used (unless faulty)
- Change of mind after use
- Wholesale or bulk orders
- Purchases made more than 30 days ago
We handle every case with common sense and care. If it’s not a fit for the guarantee, we’ll still do our best to help.
Why It Matters
Because trust matters. Because integrity matters. Because you deserve to know that if something’s not working for you we’ll listen. We’ve built our business on transparency and honesty, and the Seriously Guarantee is just one more way we prove that.
It’s not a marketing hook. It’s just how we operate.
How to Claim
Email us at info@seriouslyorganic.com.au with:
- Your order number
- A quick description of the issue
- A photo if needed
We’ll get back to you fast , usually within 1–2 business days with a solution.
Final Word
When you choose Seriously Organic, you’re not just buying a bag of powder. You’re supporting a family-run brand that values what goes into your body and stands behind everything it sells.
That’s the Seriously Guarantee.
Seriously honest. Seriously good.
